Returns & Exchanges

All items purchased from Natural Born Yogi are eligible for a full refund or exchange, if received within 14 days of purchase.

Please include the invoice with the goods, or your name and order number, so that we know who they are from. Please indicate whether you would like to exchange or return the item. If you have the time: We really appreciate a little handwritten note giving us the reason for the return. There will be no delivery charges on exchanges.

When we get the goods back we will issue a full refund (including delivery charges for all orders over 40.- €) or send out an exchange within three working days. Our only stipulation is that they are in a saleable condition, i.e. garments have not been worn, washed, stained or damaged. Unless an item is damaged or faulty, we will not refund your cost for sending it back.

Please understand that we cannot refund any of our products until we receive it, or unless you can provide proof of delivery. To do this take your item to the post office and ask to send it 'Signed For' or use a courier service.

Returns address:

Natural Born Yogi GmbH
Arnpeckstrasse 9
D-81545 München
Germany

For any questions please contact info@naturalbornyogi.com or call us at 0049 (0)89-37 96 40 60

Moreover the following Right of Withdrawal applies:

§ 8 Right of Withdrawal
(1) Right of Revocation
You may declare the revocation of your contractual statement in text form (e.g. letter, email) or by returning the merchandise within a period of 2  weeks. The revocation does not have to contain any grounds. We will forward this revocation instruction to you again in text form. The revocation period commences the day following the receipt of merchandise and this revocation instruction in text form. The time-limit shall be deemed to be observed by the timely dispatch of the declaration of revocation or the return shipment.

The revocation is to be addressed to:
Natural Born Yogi GmbH
Arnpeckstr. 9
81545 München
Germany

info@naturalbornyogi.com

(2) Consequences of revocation
In case of a valid revocation, all mutually received performances as well as emoluments taken (e.g. interest), if applicable, are to be restituted by either side. If you are unable or partially unable to restitute the merchandise to us or can only restitute it in a deteriorated condition, then you have to insofar compensate for its value where applicable. This does not apply if the deterioration is exclusively due to examining the merchandise – as for instance in a retail store – or putting the merchandise to its intended use. Things that can be shipped by parcel are to be returned on our risk. Things that cannot be shipped by parcel will be picked up. You are obliged to bear the costs of the return shipment, if the merchandise delivered corresponds to the merchandise ordered, and if the price of the merchandise to be sent back does not exceed an amount of forty euros or if, where the price is higher, you have at the date of the revocation not yet rendered consideration or given a part payment. In all other cases, the return shipment for you is free of charge. All reimbursement obligations must be fulfilled within 30 days of the declaration of revocation.